DELIVERY&SHIPPING

DELIVERY&SHIPPING

Shipping Methods

1. Our Logistics Service
We ship internationally via DHL/UPS, or we may use sea shipping if the order volume is more than 1 cubic meter, depending on your location.

2. Discount of postage
We are a member of the elite group of international express companies. This affords us preferential prices for shipping. For example, we are a member of EMS and receive a 30% discount from the post office.

3. Shipping & delivery time

Generally, it takes 7-12 working days to get an item delivered all over the world by DHL/FedEx/UPS, depending on where you live. It usually takes 10-15 working days by EMS (except for Russia). Occasionally, a shortage of goods could lead to a delay in delivery. If this happens, we will send you an email notification and no processes will be done until you respond. We can offer an exchange or cancel service for you according to your will.

4. Calculated the postage
When it comes to the ordering stage, the heavier the better. For example, the EMS express charge is almost the same price for 1 or 5 items, so buy more and save! This is because postage is calculated by weight, so the more you send at once, the cheaper the shipping cost will be per kg.

5. The shipping cost
The shipping cost can vary depending on a few factors: weight, delivery method, and destination country. We find it difficult to declare an exact shipping fee before you place an order (the weight of one-piece bikini is about 0.05kg, but the leather is about 0.3kg /pc). You can choose the shipping company you like; we will also check all the express and suggest the most suitable way for you. If you are not satisfied with our shipping fee, you can also choose to cancel your order or send a pre-paid box to collect your package.

Thanks a lot for your understanding.

 

Still not getting your answers? Email us anytime at vipservice@mail.herekoko.com You can even contact us on Facebook.